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Have a question? You may find an answer in our FAQs.
But you can also contact us:

Customer Services

Call Us: 800-123-4567

Mon-Fri: 9:00 am - 6:00 pm
Sat: 9:00 am - 4:00 pm
Sun: 9:00 am - 2:00 pm

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SHIPPING

Free shippingdelivery all orders of $49 or more of eligible items across any product category qualify.

PAYMENTS
Accepts the following payment methods:

Credit Card: Visa, MasterCard, Maestro, American Express. The total will be charged to your card when the order is shipped.

PayPal: Shop easily online without having to enter your credit card details on the website.

RETURN POLICY

You can return any item purchased on Shella within 20 days of the delivery date.

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Delivery

Tracked Express Delivery £6: 2-3 working days. Orders must be placed by midday for same day dispatch

Tracked Standard Delivery £4: 5-7 working days

Free tracked Standard Delivery £50 or more

Returns 

Extended Return Window

We know a lot of you will be buying for Christmas so we’ve extended our return window until January 31st 2021 so you can buy gifts knowing if it’s not quite right there’s plenty of time to return it 👍


Of course we offer returns. Unfortunately you'll have to pay to send your item back, we're not ASOS 😂

Check out our return policy here

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