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Customer Services

Call Us: 800-123-4567

Mon-Fri: 9:00 am - 6:00 pm
Sat: 9:00 am - 4:00 pm
Sun: 9:00 am - 2:00 pm

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SHIPPING

Free shippingdelivery all orders of $49 or more of eligible items across any product category qualify.

PAYMENTS
Accepts the following payment methods:

Credit Card: Visa, MasterCard, Maestro, American Express. The total will be charged to your card when the order is shipped.

PayPal: Shop easily online without having to enter your credit card details on the website.

RETURN POLICY

You can return any item purchased on Shella within 20 days of the delivery date.

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Express Delivery £6: 3-5 working days. Orders must be placed by midday for same day dispatch

Standard Delivery £4: 10-12 working days

Free tracked Standard Delivery £50 or more 

Returns 

Extended Return window until January 31st 2022. If you're buying for Christmas we have extended our return window so fear not incase you get it wrong!

Of course we offer returns. Unfortunately you'll have to pay to send your item back, we're not ASOS 😂

Check out our return policy here

International Delivery

Delivery to Europe £8: 13-15 working days

Delivery to Asia, Africa, South America and North America £13: 14-16 working days

Delivery to  Australia, New Zealand and the rest of the 🌍 £15: Up to 18 working days

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