Delivery and Returns

DELIVERY

Tracked Next Express £6: 1-2 working days Order must be placed by midday for same day dispatch

Free Tracked Standard Delivery on orders over £50 3-5 working days

Tracked Standard Delivery £4:  3-5 working days

We here at MommaMakes always strive to process your order as quickly as possible and will get your order sent out in the fastest time available for us in which to do so. We can not guarantee any specific day for your order to arrive.

Please ensure your shipping address details are correct as we can not be held responsible for orders not reaching you if incorrect details are entered.

Where our delivery times say 1-2 or 3-5 working days, this refers to Monday-Friday.

Our delivery times are used as a guide and on occasions we may run over the stated times. 

We use Royal Mail tracked shipping so when they receive your parcel you shall receive updates via email/text that will give an estimated delivery time.

RETURNS

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one.

You can return a product for up to 30 days from the date you receive the product.

Any product you return must be in the same condition you received it.

Postage costs to be met by consumer. When returning we advise using a tracked or signed for service. We can not accept responsibility for any items that do not reach us. When posting always retain your proof of postage receipt.

Unfortunately we can not accept returns on personalised items

When returning your item please fill in the return sheet which you can download below

Mommamakes Returns

19 Chaucer Court

Chaucer Street

Nottingham

NG1 5LP

 

DOWNLOAD THE RETURN LABEL FORM – CLICK HERE

 

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