If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one.
You can return a product for up to 30 days from the date you receive the product.Any product you return must be in the same condition you received it and in the original packaging.
We can not exchange sale or mystery items, we will only refund.
Postage costs to be met by consumer. When returning please use a tracked or signed for service. We can not accept responsibility for any items that do not reach us. When posting always retain your proof of postage receipt.
Unfortunately we can not accept returns on personalised items. When returning your item please fill in the return sheet which you can download below
19 Chaucer Court
DOWNLOAD THE RETURN LABEL FORM – CLICK HERE
Any Free gift received must also be returned if you return any part of your order which makes the free gift offer ineligible. If the free item is not returned we will take the value of this away from the total refund.