TERMS AND CONDITIONS
Before placing an order, if you have any queries relating to these terms and conditions, please do not hesitate to contact us here at email@example.com
We here at MommaMakes always strive to process your order as quickly as possible and will get your order sent out in the fastest time available for us in which to do so. We can not guarantee any specific day for your order to arrive.
Please ensure your shipping address details are correct as we can not be held responsible for orders not reaching you if incorrect details are entered. Where our delivery times say 3-5 or 1-3 working days, this refers to working days. (Monday to Friday)
Our delivery times are used as a guide and on occasions we may run over the stated times.
PRICE AND PAYMENT OPTIONS
The prices shown on our website include any VAT (or similar sales tax) at the prevailing rate for which we are responsible as the seller. The amount you pay will be the price indicated plus any delivery charges. The delivery charges will be shown and added on during the checkout process.
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Orders are considered accepted at the point of dispatch. Payment. Paypal
If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one.
You can return a product for up to 30 days from the date you receive the product.
Any product you return must be in the same condition you received it and in the original packaging.
Postage costs to be met by consumer. When returning we advise using a tracked or signed for service. We can not accept responsibility for any items that do not reach us. When posting always retain your proof of postage receipt.
Unfortunately we can not accept returns on personalised items When returning your item please fill in the return sheet which you can download below
Unit 19 Chaucer Court
DOWNLOAD THE RETURN LABEL FORM – CLICK HERE
If you receive a faulty product we are more than happy to exchange or refund, we will ask that the product is returned for inspection. Once inspected and if there is a fault we will over any return postage costs of up to £4. If no fault is found the product shall be retuned to youself.
We have gone to great lengths in order to convey our products in the most accurate way possible but the colours may not exactly match on screen to what you receive.
We take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system Pattern placement may be differ from those you see on screen.
Where products can be personalised we will use the exact names you have typed in the personalisation box.
Controller MMMW LTD (Company No: 11080454) is the controller and responsible for your personal data (collectively referred to as Mommamakes , ?we?, ?us? or ?our? in this privacy notice). We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy notice.
If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below. Scottholland: firstname.lastname@example.org
INFORMATION COLLECTED AND DATA ABOUT YOU AND FOR WHAT PURPOSE WE USE IT
When a purchase is made on our site, we ask for delivery, billing and email address. In addition to this we ask for payment method details. We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests.
WHAT INFORMATION DO WE SHARE WITH OTHERS?
We may contract with other companies to provide certain services, including credit card processing, shipping, name and address verification, email distribution. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected.
Heres a list of the companies we use.https://www.shopify.com/legal/privacy
For further details regarding the use of data supplied by you, please see our Privacy Statement. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.
All rights,in this website are owned by or licensed to MommaMakes. Any use of the site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of MommaMakes.co.uk.
We have taken every measure possible in the preparation of the content of this website. To the extent permitted by applicable law, and save as otherwise specified by us, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website.
Times quoted in these terms and conditions are Greenwich Mean Time or British Summer Time (as applicable). These terms and conditions shall be governed by and construed in accordance with English Law and it is agreed that the English courts shall have exclusive jurisdiction in the event of a dispute.
If any terms shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severed and shall not affect the validity and enforceability of the remaining provisions.
We may collect the following information:
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
WHAT WE DO WITH THE INFORMATION WE GATHER
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise
We are using a text messaging platform, which is subject to the following terms and conditions. By opting-in for our text marketing and notifications in, you agree to these terms and conditions.
By entering your phone number in the checkout and initialising a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. You acknowledge that consent is not a condition for any purchase.
Your phone number, name and purchase information will be shared with our SMS platform "SMSBump Inc, an European Union company with office at Sofia, Bulgaria, EU. This data will be used for sending you targeted marketing messages and notifications. Upon sending the text messages, your phone number will be passed to a text messages operator to fulfill their delivery.
If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you with in any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.
For any questions please text "HELP" to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above.
3RD PARTY LINKS
Protecting our customers is very important to us and protecting your information and privacy is no exception, with this in mind we ensure that no cookies are used on our site which contain personally identifiable information such as your name and address or credit card details.
Cookies are standard practice among most websites and are generally used to improve the customers browsing experience.
Discounts and Offers
We have the right to withdraw any discount or offer at any time. Where free gifts are available, there is only one free gift per customer. Any order where a free gift is available must meet the cart total advertised after any discounts are applied. Unfortunately we are unable to personalise free gifts.
We reserve the right to cancel any order that does not follow the terms displayed on the advertisement of any offer Customers must pay any postage costs on exchanges for free items. Any Free gift received must also be returned if you return any part of your order which makes the free gift offer ineligible. If the free item is not returned we will take the value of this away from the total refund.
Free gifts can be any colour combination that we have available and may be differ from promotional pictures.
We have the right to cancel any order made using codes that have been emailed to you and publicly listed or not created to be used together. Email subscriber codes and public codes can not be used together.
Out of Stock Products
Sometimes when we are out of stock of products we may send an equivalent or similar product.
ReviewsWhen placing an order you may receive an email 10-15 days later asking you to review your purchase, by placing your order you agree to receive this email.